Thinkfeelrespond is a hybrid design/build agency. We use proven¹ and emerging² methods to deliver exceptional results.³ Recent work includes recoding a band’s website to work better on phones⁴, a secure forms management system for EMR error-reduction⁵, repackaging an Amazon bestseller for fewer returns⁶, a custom blog for CX awareness⁷, and a video loop for trade show impact⁸.

Mission: to provide the most effective solution for your brand, budget, and timing, or to find the partners who can. We provide marketing strategy, design and writing, user interface development, website assembly, custom WordPress theme development, logo/branding design, exhibit and presentation development, book and catalog creation and publishing. Our hybrid business model leverages capabilities of larger and smaller teams both onsite and remotely. Services include creative development and production of printed, exhibit, motion and sound media, and web-based content. We’re built for speed. How fast? Let’s find out.

1. Proven by experience, time, market: Knowing what has worked and failed is a shortcut/superpower.

2. Emerging technologies include experimental/commercial betas and new media. We test new methods against hypothetical and real business challenges.

3. Exceptional results go beyond the client request. These are measurable, authentic to the brand, and make customer experiences memorable.

4. Jelly Roll Blues Band: Great band with a great story—but most of their audience uses mobile devices on slower networks. If they can't load your website, they can't find your event!

5. Anchor Bay Clinic Family Medical Center: a system developed during the 2020 pandemic has continued to provide touchless and accurate forms entry with conditional formatting and HIPAA-compliant security.

6. Billion Dollar Art Gallery is a clever solution to the ubiquitous black screens of unused televisions. TFR updated and clarified installation instructions on the printed packaging for reduced Amazon returns.

7. CX Rules is a Customer Experience blog launched in 2024 to draw attention to the need for better CX management in nearly every industry. It's an outgrowth of branding developed for ICS.cx.

8. Dayton Parts is a widely known distributor of heavy duty truck parts across North America. TFR provided a 30-second video loop showcasing their product line for trade show use.